Frequently
asked questions...




Do you have spaces available at the moment?
Yes, we do work to a strict ratio of carer and child however. If ever we are full we will add your name to a waiting list.

Are all of your staff DBS/Police checked?
Yes, all staff are thoroughly vetted prior to working within our setting with the children, this includes a DBS check.

Does the nursery offer a parents evening?
We choose not to do this because we have an open door policy for our families.
We are always available to speak with you any time you wish. Our team will often chat to parents/guardians on a daily basis when a child is collected, plus we share detailed information after every visit via an encrypted childcare app.
In addition we provide a termly progress report detailing development milestones and the 'next steps' we are working toward.

Will it be the same members of staff looking after my child every day?
Your child will be given a key person to care for them during their time at Little Angels; We do like to build a rapport with all staff and children to ensure the children have confidence and are settled with everyone. 

Are affiliated with any of the local schools?
We have wonderful working relationships with many of the local schools thanks to our Breakfast & After School Club transport. This allows an easy, smooth transition for our children into full time education.

Will the nursery participate in extracurricular/charity days?
We certainly do.
We look forward to seeing our Angels outfits for World Book Day, we fundraise wearing odd socks & spots for Children In Need, we have a Christmas Party Day, to name a few.
We also have our regular photographer visit for formal photos once a year, and festive photos which make wonderful Christmas cards!
Our Facebook page will always be updated with upcoming events and we will post a notice in the entrance window. 

Can my child play outside?
We have several outdoor areas, each catering for different age groups. Our outdoor spaces are used in every type of weather and we encourage playing in the fresh air.
The children will have full access to these areas as well as scheduled outdoor play.

Are the staff trained in First Aid?
Yes. We make sure that our staff are fully trained in paediatric first aid should we need to call upon them for medical support. This qualification is renewed every 3 years.

My child has special educational needs and disability (SEND), can they still attend your nursery?
Absolutely! Our doors are open to every child and we consider ourselves to be an inclusive day nursery. 

Can my child have a nap at nursery?
Yes. As part of your child's introduction to nursery you will be asked about their routine and nap times. 
In our First Steps room, our youngest children will have a nap time scheduled to match their home routine.
We provide each child with a mattress, blankets, etc, which are washed and sanitised. You are welcome to send in any comforters your child may need to settle calmly, and a member of the team will be with them at all times.

Will you support my weening techniques?
Of course. We have many babies that are in our care and we work closely with the family to ensure we are following the same routines whilst introducing new foods and textures.

What if my child won't nap at the scheduled time, or I don't want them to have a sleep?
We have the luxury of connecting rooms for our First Steps children. This means there is always a quiet corner for a much needed rest and there will always be an activity on the go for those children who don't need to sleep.

How do I pay my nursery fee's and how are they calculated?
Fee's are paid via standing order every month and are calculated pro-rata over 12 months.

What time do you open/close?
We open Monday to Friday, 0800 and close at 1800. If you need wrap around care for an earlier or later start please contact us for more information.

What ages do you care for?
We care for children aged 6 weeks old up to 5 years within our Day Nursery.
We can also accommodate older children in our breakfast & after school clubs for an additional fee, with transport included.
In addition we have our holiday club covering school holidays and most inset days if required.

Do you accept childcare vouchers?
Yes

Do you offer funded places for younger children aged 2,3 & 4?
Yes we do, we would require some admin to be completed but we will accommodate both 15 hours and 30 hours funded childcare.

What is included in Nursery Daycare fees?
We provide nappies, meals, snacks and drinks.

Do you offer a discount for siblings?
Yes, we offer a 10% discount for siblings attending the same sessions (excluding government funding)

Will you share my child's photo online?
No, we must obtain written permission from a parent or guardian before sharing any information or images online. 

can't see the answer to your question?



Please get in touch
We welcome visitors by prior arrangement, we know how important this decision is and it has to feel right.
We will be there to answer any questions you might have and ease any concerns of those parents/guardians who might be leaving their child for the first time.
We are a very well established nursery and very much part of the community, we look forward to welcoming you and your Little Angel.


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